WARRANTY
At Zewaur, we want you to love your jewelry as much as we loved it! We stand behind the quality of our products and proudly offer a 6 month warranty on all waterproof and tarnish-free jewelry from the date of purchase.
This warranty does not cover damages caused by improper handling, accidents, or normal wear and tear. Examples include:
This warranty covers problems resulting from poor craftsmanship or materials, such as:
- Broken clasps
- Loose stones
- Noticeable tarnishing, rust, or discoloration
- Scratches or dents from regular use
- Damage caused by accidental impact or dropping
- Loss or theft of the jewelry
- Changes in appearance due to exposure to chemicals
To be eligible for warranty services, you must provide proof of purchase, such as an order confirmation number, receipt, or any other documentation that verifies your purchase from Zewaur.
If your jewelry does not meet your expectations, please contact us at [support@zewaur.com](mailto:support@zewaur.com) with proof of purchase, photos, and a description of the issue.